JIRA issue is used to track all the work associated with a project. An issue can either be a project task, sub-task, or any other work-related to the project.
Steps to create an issue are given below:
Step 1: Click on the Create button available on the top menu bar.
Step 2: Choose the project and then select the issue type from the drop-down option. Fill the other fields like summary, description.
Step 3: To create a similar type of issue in the same project, click on Create another checkbox.
Step 4: If you have not checked the option “Create another,” then after clicking on the Create button, a notification will appear on the dashboard displaying the issue id and summary, which implies that the issue has been successfully created.
Step 5: If you have checked the option “Create another,” then after clicking on the Create button, you will get a new Create Issue page displaying the issue id.
You can also edit the issue or export the issue to the XML or Word document.
Splitting a parent task into small chunks and assigning them to the concerned person is referred to as creating the sub-task.
Subtasks can be created in two ways:
- Create a sub-task under a parent issue.
- Converting an issue to a subtask.
How to create a sub-task under a parent issue?
Step 1: Open the issue where you want to create a sub-task.
Step 2: Click on Create Subtask.
Step 3: Fill all the required details.
Step 4: Click on Create button after the form filling.
Workflows are used to track the lifecycle of an issue. The five main stages in a workflow are:
- Open Issue: After the issue is created, it is open and can be assigned to the concerned person.
- Resolved Issue: When the issue has been completed by the assignee and is waiting for the reporter to be verified.
- InProgress Issue: When the assignee has started working on the issue.
- ReOpened Issue: When there is some mistake or error in the resolution, then it is reopened by the reporter.
- Close Issue: When the issue has been fixed, and the resolution is correct and verified, then it is closed.
Plug-ins in JIRA:
There are numerous plug-ins available for JIRA so that the work can be completed more efficiently. Some of the plugins are Zendesk, GitHub, Salesforce, GitBucket, etc.
Agile is an iterative approach used by the development team to deliver value faster to its customers with less headache. The roadmap used by Agile Team is To Do -> In Progress -> Done.
How to Create Issue in Agile:
First, you need to install JIRA Agile Add-on.
Step 1: Create a product backlog of your Scrum or Kanban Software.
Step 2: After the creation of the board, there are two modes: Plan and Work.
A plan mode is one where you can categorize the requirement into sprints.
A work mode is one where time spent, and overall progress can be tracked.
Clone Issue means to copy the issue or to create a duplicate of an issue. The main advantage of cloning is that the different teams can work separately, and the issue can be quickly resolved.
Linking Issues means creating a relation between two existing issues (either of the same project or different projects).
Step 1: Click on the Link available under the More option available on the issue page.
Step 2: Select the issue which you want to link.
Step 3: Select the issue with whom you want to link.
Step 4: Add the comment (optional) and then click on the Link button.