D
H
M
S

Salesforce Admin Certification Course

4.8

Achieve salesforce admin certification to advance CRM management and career.
Last Updated:July 22, 2025
Course Duration: 45h

About Course

The Salesforce Admin Certification course is designed to help you start your career with confidence. It is fully online and 100% job-oriented.

You will get real-time project experience to build your skills. Our certified experts have created this course to match current industry needs.

We also offer full support to help you find the right job after training.

What you'll learn?

  • Create insightful reports and dashboards.
  • Configure and manage Sales and Service Clouds.
  • Manage users, data security, and access permissions.
  • Automate tasks and processes using Salesforce tools.
  • Learn Salesforce architecture, services, and navigation.
  • Customize Salesforce with custom fields, objects, and workflows.

Job Opportunities

  • CRM Manager
  • Salesforce Consultant
  • Salesforce Administrator
  • Sales Operations Analyst
  • Salesforce Project Manager

Who Can Join

  • IT Professionals
  • Business Analysts
  • Aspiring Salesforce Administrators
  • Sales and Customer Service Managers

Material Includes

  • Class recording
  • Sample Resumes
  • PPT on the topics
  • Class running notes
  • Sample Interview Questions
  • Notes in word or PDF format
  • Diagrams used to explain in the class

Course Highlights

Course Curriculum

ORGANIZATION SETUP (GLOBAL UI)

  • Identify the steps to set up and/or maintain a user (e.g., assign licenses, reset passwords, and resolve locked user accounts).
  • Understand the implications of activating, deactivating, or freezing a user.

USER SETUP

SECURITY AND ACCESS

STANDARD AND CUSTOM OBJECTS

SALES AND MARKETING APPLICATIONS

SERVICE AND SUPPORT APPLICATIONS

ACTIVITY MANAGEMENT AND COLLABORATION

DATA MANAGEMENT

ANALYTICS – REPORTS AND DASHBOARDS

WORKFLOW/PROCESS AUTOMATION

APPEXCHANGE

DESKTOP AND MOBILE ADMINISTRATION

What is the Salesforce Admin Role?

To understand the role of a Salesforce Admin, it’s important to know what Salesforce is. Salesforce is a popular customer relationship management (CRM) tool. It helps businesses improve how they connect with their customers.

Salesforce works as one single platform. It brings different teams together like sales, marketing, service, and finance so they can all view customer data in one place. This includes customer feedback, past interactions, and more.

There are six key roles in the Salesforce platform:

  • Salesforce Administrator
  • App Builder
  • Consultant
  • Architect
  • Developer
  • Specialist

A Salesforce Admin manages the system. They set up users, control access, create reports, and help teams use Salesforce in the best way.

At H2K Infosys, we offer a complete Salesforce Admin Certification course. This course gives you the skills and knowledge to start a strong career as a Salesforce Admin. Whether you are starting fresh or want to grow in your current role, this course is the right choice. The Salesforce Admin Certification course proves your skills and makes you more attractive to employers.

What does Salesforce Admin do?

A Salesforce Admin is like the manager of the Salesforce system in a company. They help make sure everything runs smoothly. Their main job is to manage the tools used for sales and marketing and control who has access to what.

Salesforce Admins work with team members to understand what the business needs. They then set up and update the Salesforce platform to meet those needs. Their key tasks include:

  • Understanding how the company works
  • Setting up and maintaining Salesforce to keep it simple and useful
  • Using the newest tools and updates to make things better

Salesforce Admins are the link between business and technology. They make sure the system helps teams do their jobs better.

Taking a Salesforce Admin Certification course is a great way to prove your skills. It can also help you grow your career and find better job opportunities.

How to Become a Salesforce Administrator

You don’t need to be a tech expert to become a Salesforce Administrator. Most companies want people who are good at solving problems and working with others. Still, joining a Salesforce Admin Certification course can help you learn faster and get better jobs.

At H2K Infosys, our Salesforce Admin Certification course teaches you everything you need to know. You’ll learn how to set up users, manage data, build reports, and make Salesforce work better for a company.

After you finish the course, you can take the official Salesforce Admin exam. But it’s a good idea to work in a real job for 6 to 12 months first. This way, the certificate will help you move up in your career.

Career Prospects of a Salesforce Admin

Salesforce is a popular CRM tool used by many large companies, including those in the Fortune 500 list. Because of this, the demand for Salesforce Admins is growing fast.

This role is great for people who enjoy learning new tools and staying up to date with the latest technology. Salesforce Course often explores new features and updates.

If you already work with CRM systems or as an admin, switching to Salesforce could help you earn more. A Salesforce Admin Certification course can teach you the basics and give you real hands-on experience.

This Salesforce Admin Certification course will also make your resume stronger and help you get better job offers.

Salesforce is used in many fields, like retail, healthcare, banking, government, and software. So, jobs for salesforce admin courses are likely to grow even more in the future.

How Can the Salesforce Admin Certification Course Help?

The Salesforce Admin Certification course at H2K Infosys helps you learn the skills needed to become a Salesforce Administrator.

In this course, you will do simple assignments and quizzes during class. These activities help you understand the lessons better. You will also work on real case studies to practice solving real problems.

With 6 months to one year of job experience, you can take the Salesforce Administrator Exam (ADM). This will boost your chances of getting a good job.

At H2K Infosys, we offer:

  • Live classes with expert teachers
  • Cloud-based lab for practice
  • 24/7 help from our support team
  • Lifetime access to recorded videos

The Salesforce Admin Certification course gives you hands-on experience and helps you find jobs at top companies.

Who Can Take the Salesforce Admin Certification Course?

The Salesforce Admin Certification course at H2K Infosys is great for anyone who wants to work with customer data and cloud tools. You will learn how to use Salesforce to help companies keep track of their customers, sales, and feedback.

This course is good for:

  • People who worked with Siebel software
  • People using other CRM tools
  • Consultants who want to become Salesforce Admins
  • Java developers
  • C# and mainframe developers who want to learn something new
  • Beginners who want to start a tech job in the cloud

No matter where you start, the Salesforce Admin Certification course will teach you real skills. You will do hands-on tasks, solve problems, and learn how to use Salesforce at work.

To know more or to ask about the Salesforce certification cost, call H2K Infosys at +1 – 770 – 777 – 1269.

What Are the Prerequisites for Enrolling in the Salesforce Admin Certification Course?

You do not need any experience to join the Salesforce Admin Certification course. This course is made for beginners and teaches you everything step by step. If you have worked before as an admin, software developer, or business helper, it can be a plus. But it is not required. Anyone can start learning.

Salesforce Interview Questions & Answers

 

20 Most Popular Salesforce Interview Questions & Answers

Frequently Asked Questions

Why should I join H2K Infosys for Salesforce certification?
H2K Infosys offers expert-led guidance, hands-on projects, and career support to ensure you excel in Salesforce certification and job roles.
What certifications does H2K Infosys offer Course for?
H2K Infosys trains for Salesforce Administrator, Developer, Architect, Consultant, and other key certifications.
How do I enroll in H2K Infosys’s Salesforce certification Course?
Visit the website, select your desired program, and complete the registration form to start your Certification Course.
What payment options are available for H2K Infosys programs?
H2K Infosys offers flexible payment options and installment plans to make learning accessible.
What Resources Offered by H2K Infosys for Learners?
You’ll get interactive courses, hands-on projects, study guides, and 24/7 access to materials with mentor support.
What study methods does H2K Infosys recommend for Salesforce certification?
H2K Infosys suggests a structured approach, mock tests, hands-on projects, and study group discussions.
What is the importance of hands-on experience in Salesforce Certification?
Hands-on projects help you apply Salesforce concepts practically, enhancing skills and job readiness.
What Certifications Can I Achieve After Completing a Course with H2K Infosys?
H2K Infosys prepares you for Salesforce certifications like Administrator, Developer, and Architect.
What is the process for registering for a Salesforce certification exam?
H2K Infosys guides you through the registration process on Salesforce’s official certification website.
Does H2K Infosys assist with resume preparation?
Yes, H2K Infosys provides resume guidance to showcase your certification and Salesforce expertise effectively.
Are mock interviews included in the training program?
Yes, mock interviews help you prepare for real-world interviews and build confidence.
Does H2K Infosys offer job placement support after certification?
H2K Infosys provides placement assistance, helping you connect with employers and secure job opportunities.
How long does it take to complete a Course and prepare for certification?
It typically takes 4 to 8 weeks, depending on your prior experience and the certification level.
Can I pursue multiple Salesforce certifications after completing one?
Yes, you can pursue additional certifications to broaden your skill set and career options.
What if I don’t pass the certification exam on my first attempt?
You can retake the exam after the waiting period, and H2K Infosys offers additional support for success.
How does H2K Infosys ensure students stay current with Salesforce updates?
H2K Infosys helps you complete regular maintenance modules to keep your certifications updated.
Placement Rate
0 %
Hiring Partners
0 +
Average hike
0 %
Learners
0 K+
Days
Hours
Minutes
Seconds

enroll free online demo class

How it works?

1

Learning

Gain industry-relevant knowledge through expert-led courses and live training.

2

Practice

Strengthen your skills with hands-on exercises, assignments, and labs.

3

Quiz/Test

Evaluate your understanding with quizzes, tests, and certification assessments.

4

Real-Time Projects

Work on live projects to gain practical, job-ready experience.

5

Resume Building

Get expert guidance to craft a compelling, professional resume.

6

LinkedIn

Optimize your LinkedIn profile to enhance your professional presence.

7

GitHub

Showcase your coding and project work with a strong GitHub portfolio.

8

Job Placement

Access career support, mock interviews, and job placement assistance.

H2K Infosys Certification

Have Any Question?

Here are more reasons

Why Choose H2K Infosys

Why Choose H2K Infosys

Elevate Your Career Progress with H2K Infosys

Get ready for your dream role with our practice interviews, and secure an advantage through hackathons and job expos. Our mission is to help you distinguish yourself.

72%

Alumni Career Transitions

2800+

Hiring Companies

Enjoy Personalized Assistance

Our team delivers personalized guidance and services crafted to address your distinct needs, promising a one-of-a-kind, gratifying journey for every individual. Initiate your path to triumph today.

2,10,000+

Mentorship Sessions Completed

4.7/5

Average Mentor Rating

Career Progress with H2K Infosys
Our Alumni Share Their Experiences
Google
Facebook-reviews
Trustpilot reviews
Here are more reasons

Testimonials

CJ Bhinder
01:42 27 Jul 24
I am taking a Selenium automation course with trainer Srinivas. It is great going 👍 Srinivas is a heck of a teacher. I will highly recommend Infosys and Srinivas to anyone looking for software training. Also, I'd like to applaude all the help from Chris Arun from the support team. Well done, guys, at H2K Infosys!!
Navdeep Kaur
01:01 27 Jul 24
Ms. Kathy 9:00am Batch (Automation Testing)
I m currently taking my automation Testing class with Ms. Kathy. She is outstanding instructor. She explained complex concepts with such clarity the most challenging topics became easy to understand.
Maliha Mallik
13:46 26 Jul 24
I have taken Tosca and Mobile App Testing classes by Ms. Kathy, she is an amazing instructor, very knowledgeable and boosts your confidence to another level. I would look forward to attend more of her classes and would definitely recommend anyone. She is the best. Thank you so much Ms. Kathy.
sanjay pawar
03:01 26 Jul 24
I am currently attending Selenium Automation from Mr. Shrinivas. he has deep knowledge and simple clearity about the code. I do not have any background in java but I m able to get the topic easily.
I'm currently learning Selenium Automation with Java course. Srinivas is the best experienced instructor. I really appreciate Srinivas teaching style, it's helped me understand the complex topics well. He explains with lot of patience and with real time examples in easy and understandable way. He covered every topic in great detail. Thank you.
Mesbaha Ahamed
23:54 12 Jul 24
I have been taking mobile testing app with Kathy and she has been an amazing instructor and very knowledgeable about subject. I would recommend anyone to take class with Ms Kathy. I wish all the best to her.
Kiran good supporter for Installation.
Priya also good instructor
Christina J
14:49 19 Jun 24
Priya is very a good instructor. Her teaching style makes it easy to understand , learn and retain. Thank you for taking the time to explain core concepts in QA .
Thank you Kiran for patiently helping with tech support.
Nikhil Joshi
14:41 19 Jun 24
This is Hitesha Joshi.
Thank you Kiran for your Help.
Sandros Bekele
14:33 19 Jun 24
Kiran was very helpful and thank you.
Archana Whawal
19:59 18 Jun 24
I recently attended an automation testing training provided by Shantosh Kumar. He is knowledgeable and experienced in teaching the course. He engaged everyone in class with his ability to explain concepts like JAVA,OOPS and all Selenium concepts in a clear and concise manner. He is very responsive and patient, and answered all our questions thoroughly, making sure that we understood the material before moving on to the next topic. He is very supportive and encouraging throughout the training, which helped me feel more confident in my abilities. I would highly recommend him to anyone looking for an effective and engaging automation testing training.
Mayura Nirmal
18:55 17 Jun 24
I am currently attending Selenium classes from Mr. Shantosh. The instructor is excellent and clearly very knowledgeable about the topics. When I started, I had zero Java knowledge(background) and wasn’t confident. But I am amazed with his teaching skills, as he made Java and Selenium classes so simple to understand, making the subject more interesting and easier to follow. There is no hesitation in asking any question at any time as he makes everyone engaged during the class. The training is very well structured and organized. The one thing I like most is he always gives the real time scenarios and focuses on the interview question topics. I would like to thank him for his efforts and guidance provided.
I highly recommend him if you are thinking of this course training in future.
Veena Jagtap
18:53 17 May 24
I am currently learning automation testing from Ms. Kathy. She is an amazing trainer. She always makes sure that she starts the class with a positive note. No one will be left un attended in her class as she addresses everyone in the class by their names to make sure that everyone is responding to the questions asked and are clear with all the topics taught. Her way of explaining things make it so easier to understand. She asks everyone to elaborate their answers individually, by doing so she develops the presentation skills of the students. Thank you so much Ms. Kathy for being a wonderful trainer.
Dhrupal Patel
22:59 14 May 24
Ms. Kathy is a great trainer with thorough knowledge. She is very lively during the class, which makes learning interesting. Her teaching methods are very clear and practical and she explains in detail with example. I highly recommend her sessions. She answers your questions if you are confused. Her personal attention and seamless effort to ensure each and every student learn the concept is great.
Sanjisha Sood
17:39 01 Apr 24
UFT Sessions by Ms Kathy:
Kathy is a great trainer with thorough knowledge. She is very lively during the class, which makes learning interesting. The best part of her teaching methodology is, she would make sure that everyone is interacting in the class and is not just a passive listener. Her classes not only incorporate the subject material but help building confidence to speak and share thoughts on the topic. She patiently clears all doubts. Her positive reinforcement motivates a lot. Thank you Kathy!

Want to receive push notifications for all major on-site activities?

✕
h2kinfosys logo

Have Any Question?

Join FREE DEMO CLASS

subscribe to download