Courses Offered
Demo Schedules
New Demo Schedules
Demo sessions for the month of April 2010
MAKE A PAYMENT
Our secure Payment Gateway is Google Checkout
Enter the Amount to Pay & Click the button
TESTIMONIALS
COURSES > BUSINESS ANALYSIS (BA)
If you are involved or want to be involved in the ideation, design and delivery of technical or business solutions, this highly interactive course will help you to understand business analysis and how to perform the various roles and functions associated with business analysis, which typically includes:
* Assisting management in the identification of problems and opportunities critical to the organization’s success (Problem Analysis)
* Assisting management in deciding how resources should be expended (Business Case)
* Participating in the definition of the solution (Project Scope, Requirements Development)
* Supporting downstream development (Quality Assurance, or Verification and Validation)
DETAILS
Introduction - What is Business Analysis?
A look at different viewpoints
What is being analyzed?
What’s the goal?
Current trends in business analysis
Key concepts
Definition
Reconciled to common understanding within the organization
The Role of the BA
The relationship of business analysis to project management
Differentiating between business analysis and other “analyst” roles
Customer Needs & IT Needs
The Skill Set Of A BA
The BA’s Core Knowledge Set
The Practice of Business Analysis
BA Responsibilities
Requirements Shepherding
Analysis Workflow
Dark Side Of Business Analysis
What The BA Does Not Do!
Exercise: What Are Your Challenges?
The Landscape of Requirements
Requirements, Features And Constraints
Types Of Requirements – Functional & Non-funtional
Requirements Source, Audience And Approval
Business Requirements
Establishing Project Vision And Scope
Unified Process Vision Documentation
The Vision Document Problem Statement
Example: Problem Statement
Exercise Case Study: Business Requirements
Exercise: Create A Problem Statement
Documenting Project Scope
Example: Scope Statement
Group Discussion: The Offshore Challenge
Steps in the Project/Product Lifecycle: Description, Duration, Deliverables
Conduct preliminary study
Gather requirements
Generate alternative solutions
Complete the design
Create the solution
Implement the solution
Evaluate and maintain the solution
Positioning business analysis (and the business analyst) within the project life cycle
Examining the role of the BA prior to project initiation (Diagnosing the business environment)
Group Exercise: Business Requirements Challenge
Software Development Methodologies
SDLC
Water Fall Model
Spiral Methodology
Agile (more evolved, RAD session: reverse-engineer session)
RUP (Rational Unified Process)
Example Case Study
Diagnosing the Business Environment
Business problem solving
Understanding the business environment
Capturing business initiatives across the enterprise
Diagnosing a business problem or opportunity (i.e.; business initiative)
Definition of a problem
Finding and verifying true causes
The use of the problem statement
Techniques to identify business problems and causes
Workflow modeling
Fishbone Diagrams
IS—IS NOT analysis
Example Case Study
Obtaining stakeholder confirmation
Setting Goals for Business Initiatives
Using problem statement to create the goal statement
Quantifying goals – finding the “threshold of pain”
Key characteristics of well-stated goal statements
Uses the language of the business
Is measurable
Is clear
Is relevant to the overall strategy of the organization
An examination of poorly stated goals
Evaluating, Selecting, and Prioritizing Initiatives
Employing analysis techniques to assess alternatives
Using a weighted-decision model
Obtaining stakeholder confirmation
Documenting the Project Scope
How to determine the product scope
Outcome oriented development
Defining product objectives
Creating solution prototypes
Working backwards to create the solution
Specifying critical project elements and deliverables
Building a Model of the Solution
Developing output mockups or prototypes
Identifying requirements
Creating an information model
Workflow diagrams – How to use MS - Visio
Uses in the project life-cycle
Current State (As Is)
Future State (To Be)
Establishing solution boundaries
Constructing context, overview, and detail flow diagrams
Identifying appropriate detail level
Example Case Study
Supporting documentation
Business rules
Data requirements
Use Case analysis
Confirming with stakeholders
Requirements Definition and Documentation
Identifying internal and external
stakeholders
Conducting stakeholder analysis
Selecting requirements development
templates
Producing a requirements development plan
elicitation
analysis
specification
verification and validation
change management
Addressing common challenges
Recognizing industry standards (IEEE,
etc.)
Analysis of Requirements
Fact gathering methods
Interviewing
Observation
Questionnaires
Research
Organizing the facts
Determining requirements
Estimating the useful life of the solution
Calculating future requirements
Imposing constraints using value
engineering
Establishing the concept of a solution
Managing Requirements
All Users Are Not Equal - User Attributes
Assigning User Attributes
Example: User Attributes
Exercise: Identify User Attributes
User Surrogates
When Requirements Collide: Alternative
Decision-Making
Approaches
How Requirements become Un-Managed
Requirements Traceability & Change Control
BA’s role in managing change
An examination of why people resist change
Recognizing symptoms of resistance
Developing coping/diffusing tactics
Group Exercise: Change Control
Interviewing Techniques
Preparation
Stakeholder Analysis
Planning the interview
The art of questioning
Role of the interviewer - building
confidence
The psychology of interviewing
Group Exercise: Project Improvement
Facilitation
Introduction to Project Documents
Project Plan/GANTT Chart
Quality Plan
MS Excel Spreadsheets
Business Requirements Document
Technical Design Document
Example Case Study: Review of Project Documents
Introduction to SQL, Use Case Modeling & Unified Modeling Language (UML)
SQL – Basic & Advanced
What is a Use Case?
System
Basic Flow, Alternate Flows & Exception Flows
How Use Case Diagrams Show Relationships
The Use Case Template
Paths and Scenarios
Use Case Diagrams
Class Diagrams
Sequence Diagrams
Activity Diagrams
Introduction to Rational Suite
Rational Rose
Rational Requisite Pro
Rational Clear Case
Example Case Study: Use Case Review
Group Exercise: Develop A Class Diagram
Making the Business Case
Using creativity to create alternate solutions
Evaluating alternatives to determine feasibility
The six factors of feasibility: TRELOS
Technical: is it possible?
Risk
Weighing risks vs. benefits
Using the portfolio approach
Economic
Developing cost estimates
Calculating the return on investment
Legal: is it against the law?
Operational: will it work for us?
Schedule: can we deliver it in time?
Communicating the Solution to Stakeholders
The proposal structure
Analysis of current strengths and weaknesses
Objectives to be achieved
Description of solution
Alternatives for implementation
Explanation of recommended solutions
Costs and risks
Schedule (task plan) to achieve benefits
Supporting appendices
Preparing and making the presentation
Establishing your objective
Doing audience analysis
Organizing your ideas
Using visuals
Rehearsing
Supporting Downstream Development
Quality Assurance and Testing
The business analyst's role in testing
Objectives
Requirements
Types of tests
Use Case vs. Test Case
Key to successful tests - anticipation and reconciliation
Procedures
The need
A successful style - play script
Who has responsibility
Training
Key to user independence
Intended results
Time required
Who performs it
Evaluation
How can the solution be evaluated?
When?
Who should perform an assessment?
Establishing ranges of performance
Eliminating undesirable side-effects
Positioning the Business Analyst within the Organization
Job Title or role?
Organization Structure
Reporting Relationships
Working Relationships
Tailoring the business analyst role for different projects
Getting Started
The Offshore Chal
Project Management Challenges
Challenges For The Business Analyst
Project
For Student Assignment & Evaluation
Miscellaneous
BA Resume Prep
Interview Questions & Preparation
